Owners bid farewell at independent opticians after 17 years

Two practice owners have stepped down from their roles at an independent opticians in Buntingford.

Edel and James Radley left their positions at J. Oliver Radley Opticians, on the High Street, in early July and are relocating to North Yorkshire.

Established in 2004, James and Edel, in their roles as Dispensing Optician and Practice Manager respectively, have established a reputation for a personalised and friendly service during their 17 years in the town centre.

Thankfully for patients, they will still be able to see their regular optometrist at the practice despite James and Edel’s departure.

James said: “We would like to thank all of our patients, neighbours and neighbouring businesses for their welcoming, friendly support over the past 17 years. J. Oliver Radley Opticians will continue and it is in safe hands as there will be new team members to replace us and continue the eyecare service as well as moving the business forwards. “We will be sad to be saying goodbye to our patients but knowing they will be looked after by a fantastic team is very important to us.”

As healthcare providers, patients are kindly asked to continue to wear face masks in optical practices, despite the changes implemented on 19th July. All staff are also equipped with PPE and sanitisation measures will continue, to guarantee a safe environment for all.

To speak to the team or to book an appointment, please call 01763 273300.

What does the Practice Manager do?



The Practice Manager is responsible for day-to-day operations, front of house running of the practice and the diary. Most importantly to ensure all clients have an enjoyable visual journey experience, whether it be a minor spectacle repair, sunglasses, contact lenses or everyday spectacles. The Practice Manager is also responsible for supervising the Optometrist and Dispensing Optician and for reporting to the Practice Owner. Other duties include: answering phone calls, scheduling appointments, regular office duties, researching new designs and brands to stock.

What does a Dispensing Optician do?



A Dispensing Optician will provide you with advice and supply the most comfortable fitting and aesthetically appealing spectacles and sunglasses after taking into account your personal visual, lifestyle and your vocational needs. You will find various materials and design options for your prescription lens design along with many tints and coatings options to provide optimum visual performance, combined with suitable spectacle frames to ensure a comfortable fit. The Dispensing Optician will take the measurements, fit the spectacle frame, make adjustments and repairs. As well as taking the necessary measurements for spectacles, they also keep records of these specifications.

What does an Optometrist do?

When you visit us for an eye examination, you will be examined by a registered Optometrist who is trained to recognise certain abnormalities and conditions. As your local independent practice we offer the Basic Eye Examination, Standard Eye Examination through to the Full Eye Examination. The Optometrist will prescribe the correction required for spectacles and contact lenses, and, if necessary, they will refer you to a GP or a hospital eye clinic for further investigation.

J. Oliver Radley Opticians

36 High Street

T: 01763 273300

Opening times

Tuesday9:00am - 5:00pm
Wednesday8:00am - 6:30pm
Thursday8:00am - 6:30pm
Friday8:00am - 6:30pm
Saturday8:00am - 6:30pm