About the eye examination
NHS and private new patients welcome
The eye examination is carried out by a qualified registered experienced Optometrist in a comfortable, air-conditioned environment. The Optometrist will assess through a series of tests and evaluations which can detect underlying health problems such as high blood pressure, diabetes and certain types of eye cancers, as well as your individual visual requirements. The eye examination includes:
History and symptoms
External examination of the eye
Internal examination of the eye
Binocular vision assessment
Visual Field screening (for at risk groups)
Tonometry (for at risk groups)
Optical Coherence Tomography (OCT) and Retinal photography (at request)
Private fast track referrals available if required
Since the eye examination is a very important health check we do have good links with our local Doctor’s Practices and Private and NHS Medical Centres to co-manage your health check. This gives a valuable eye history profile for the Doctor making sure you have continuity and a record which is updated every visit to monitor your eye’s health over time.
In addition to the eye examination we are able to offer needs-driven procedures which may be chargeable, please contact the practice for details.
As you can appreciate a full eye examination can take around 60 minutes depending on the individual. If dispensing is required then please allow an additional 45 minutes or so for a relaxed informative spectacle choice.
The practice provides free NHS eye examinations.
You are entitled to a free NHS eye examination if you are:
Under 19 and in full time education
Aged 60 or over
Registered blind or partially sighted
Diagnosed as having diabetes or glaucoma. 40 or over with an immediate, direct relative with glaucoma
Or you have been advised by an Ophthalmologist that you are at risk of glaucoma
Prescribed a complex lens.
You are also entitled to a free NHS eye examination if you (or your partner) are receiving the following benefits or credits:
Income Support or Income Based Job Seekers Allowance (not contribution based)
Working Tax Credit and are named on a Tax Credit NHS Exemption Certificate
Child Tax Credit and are named on a Tax Credit NHS Exemption Certificate
You are named on a NHS certificate for full help with health costs (HC2)
People named on a NHS certificate for partial help with health costs (HC3) might also get help.
You will be asked to show proof of your entitlement to free NHS eye examinations.
Please be advised that current rules from our professional bodies stipulate that:
Parents, guardians, or carers of children under 16 years of age are required to be present in the consulting room. This is to ensure that the nature and purposes of all the tests are fully explained and understood.
J. Oliver Radley Opticians
36 High Street
T: 01763 273300
9:00am - 5:30pm
9:00am - 5:30pm
9:00am - 5:30pm
9:00am - 5:30pm
9:00am - 4:00pm
Appointments outside these hours by request
From entering the shop premises, there is a really friendly, but professional atmosphere about the place. Everyone was so lovely. I would highly recommend a visit, you will not be disappointed.Personal service and something to suit everyone’s pocket!
All children under 16 are to be accompanied by a parent, guardian or carer in the waiting area at all times. Please note that our staff are not permitted under our public liability insurance policy to take on the carers responsibility and role.
To avoid distraction of both the child and the Optometrist, it is practice policy that only the parent, guardian or carers are present in the consulting room unless completely unavoidable
Every aspect of the service from J Oliver Radley is top quality. Very friendly reception, thorough and professional eye testing, an extensive range of lens and frames to suit every budget, and an excellent fitting service.
Customer service and after-sales support is second-to-none. I’ve lost count of the number of times I’ve accidentally damaged my glasses over the years, and each time James has happily made minor (and some not-so-minor) repairs free of charge.
One aspect I hadn’t fully appreciated until today is how sophisticated their state-of-the-art diagnostic equipment is. The Optometrist identified a potentially serious problem during my routine eye test 2 days ago, and immediately advised referral to an eye specialist. His initial diagnosis was today confirmed by a consultant ophthalmologist in a top private hospital – after having taken over 40 minutes to obtain lower resolution scans than those produced in a fraction of that on J Oliver Radley equipment.
I wouldn’t go anywhere else, and can thoroughly recommend James and his expert team for their superb care and professional service.